Erovenus Official (Former LoveNestle Official)
Articles
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When Can I Get a Tracking Number if I Order from MissterVerse?
The tracking number will be sent via email in a week if the products are shipped directly from the factory. If the package is shipped from our warehouse, we will send you the tracking number in 1-2...
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Are the Packages Shipped Privately?
The product will be discreetly wrapped and packaged in a brown storage bag to keep the product safe and secure and to protect your privacy. The return address on the package will be a generic compa...
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Can delivery be done by GLS to Paris?
Yes, we can deliver packages to Paris via GLS. Shipments will be sent from our EU warehouse or directly from the factory for customized dolls, ensuring smooth and efficient delivery.
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What if I don't receive a confirmation email after my order?
You may check out as a guest, and we don't have access to email you directly. We are trying to find the reasons for this issue. However, please contact us if you don't receive a confirmation email ...
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How do I get my love doll delivered to a UPS store?
Simply put the address for The UPS Store and leave a note for it. It will be easier for us if you can put the UPS access point or UPS Store in the shipping address.
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Can I change my shipping address?
Yes, you can change your shipping address. However, please note that this option is only available before the package is shipped. Once the package leaves the warehouse and enters the transit proces...
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How can I track my order?
Once your order is shipped, you'll receive an email containing tracking information. This information lets you easily track your package online and stay updated on its estimated delivery date. Keep...
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How to pick up my package in local UPS/FedEx stores？
Upon selecting a UPS or FedEx store for package pickup, expect a notification email with essential details: store address, hours, and pickup instructions. Remember to bring a government-issued phot...
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How can I update or modify my shipping address?
We cannot change the shipping address if your package has already been shipped. Please CONFIRM your address before shipping!Feel free to contact us if you need to change the address before shipping...
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Still not receiving your order?
Please don't hesitate to contact the courier company and notify us immediately if you haven't received your package.